Customer Project Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ml3c6

Descrizione dell'azienda Imagine a place where your contributions lead to real impact.
Welcome to TOMRA, where innovation and sustainability are at the core of our mission.
From all corners of the world, we transform how we obtain, use, and reuse the planet's resources.
With innovation at our core, we develop and manufacture sensor-based sorting technologies for the global recycling and waste management industry.
Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries - making TOMRA Recycling a trusted partner for customers around the globe.
At TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement.
Our teams are empowered to make a real impact - driven by passion, guided by responsibility, and inspired by innovation we make a shared commitment to sustainability.
We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard.
Join us in shaping a better future through technology that matters.
Descrizione del lavoro Mission: Act as the trusted owner of the customer journey, ensuring the successful execution and acceptance of recycling projects by balancing customer expectations with TOMRA's operational and commercial realities.
Through strong coordination across internal teams,



proactive customer relationship management, and technical consultancy, the role delivers projects on time, within budget, and to specification, driving high customer satisfaction, minimal escalations, and continuous improvement throughout the project lifecycle.
Role identify gaps, dependencies, risks, and escalation topics early.
Customer and Stakeholder Coordination: Act as the key coordination point for customers during project execution and align internal stakeholders including Sales, Engineering, Supply Chain, Logistics, Service, and external partners.
Technical Project Support: Provide practical technical guidance on recycling project execution, site readiness, installation requirements, plant layout, and complex project topics, in collaboration with relevant technical experts.
Commercial and Progress Follow-Up: Monitor project progress, payment milestones, budget status, cost deviations, and post-cost calculations, ensuring timely follow-up and escalation where needed.
Project Closure and Continuous Improvement: Ensure proper project documentation, closure reporting, handover to Service, lessons learned, and continuous improvement of project execution, customer experience, and internal ways of working.
Qualifiche Candidates profile

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ml3c6