Reservations Agent

23 ott - Anacapri
Jumeirah Capri Palace

We are on the lookout for a passionate Reservations Agent to join the summer season **** of Jumeirah Capri Palace.
The main duties and responsibilities are:
• Assisting and advising customers displaying excellent knowledge of the variety of options provided.
• Making reservations for customers based on their requirements and preferences.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process according to Jumeirah standards.
• Up-selling, when appropriate, by informing customers of additional services or special packages.
• Providing support to customers who may need to amend or cancel a reservation.

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