25 ott - Lombardia
Fortidia
Fortidia, Milan headquarters, seeks an Operations & Customer Service Manager to coordinate the Italian team and act as strategic liaison between sales and operations across Mail Boxes Etc. and ParcelValue networks.
You will drive process efficiency, oversee franchise and corporate relations, and nurture cross-brand synergies with a focus on service quality. You will manage operational activities, streamline communications, and support training while ensuring alignment with sales objectives.