Sales Capabilities Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8mr04x

OverviewAs Sales Capabilities Manager, you will design and steer Costa’s global sales training ecosystem, elevating Cruise Experts into storytelling ambassadors who articulate our USPs and boost conversion and revenue. You’ll lead a multilingual training team across markets, collaborating with cross-functional stakeholders to align training with sales goals. You’ll drive data-informed improvements to training paths and measure impact on commercial performance. This is a strategic, impact‑oriented role with global scope and a clear mission to transform how we train and enable front-line sales teams.

Retribuzione / Benefits

daily meal vouchersexclusive discountsWellbeing@Costa platform accessfree medical insuranceadditional welfare benefits for you and familydiscounts on cruises

Responsabilità

Design and evolve the global Sales Capabilities strategy and training frameworksPlan and supervise cross-market training activities ensuring consistency and timely deliveryAlign training programs with revenue forecasts, sales strategies, and market needs using data inputsMonitor training effectiveness with KPIs, surveys, and performance metrics and drive continuous improvementCollaborate with Team Leaders, Managers,



and international stakeholders to ensure alignment and high-quality standardsContribute to innovative training solutions, including development of e-learning platforms and data-driven insights using tools like Power BI

Requisiti fondamentali

Ten years of experience managing international training teams in a global companyStrong academic background in Economics, Business Administration, Management Engineering, Marketing, or CommunicationProven experience designing global training strategies and managing cross-market executionStrong analytical mindset with experience in data analysis and KPI monitoringExperience building e-learning platforms from scratch and designing training pathsAdvanced proficiency in Excel and PowerPoint; knowledge of Power BI preferredFamiliarity with AI tools (Copilot, ChatGPT, Gemini)Excellent communication and storytelling skillsFluency in Italian and English; knowledge of German, French, or Spanish is a plusProactive, resilient, and impactful leadership; willingness to travelStrong storytelling and communicationCross-cultural collaborationStrategic thinkingPower BI dashboardsExcelPowerPoint

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8mr04x