Key Account Manager BU Transport
Pubblicato il 25-10-2026 - Deutsche Post DHL in Roma
OverviewIn this role you will manage and grow a portfolio of strategic FMCG customers within the Transportation Business Unit. You combine strategic account management with a strong business development focus to drive growth and profitability. You will lead negotiations, monitor performance, and collaborate across Operations, Planning, Customer Service, and Finance to ensure outstanding service. Your impact comes from turning insights into actions that align with customer and business objectives. This is a chance to shape delivery excellence and contribute to the unit’s profitability.
Responsabilità
Manage and grow relationships with strategic customers as their primary commercial partnerIdentify and develop new business opportunities within existing accounts and via new customer acquisitionLead commercial negotiations, contract renewals, tenders, and proposal developmentMonitor operational and financial performance to meet customer expectationsAnalyze customer KPIs and drive continuous performance improvementsPartner with Operations, Planning, Customer Service,
and Finance to ensure excellent service deliveryAct as trusted advisor to customers and contribute to growth and profitability of the Transportation BU
Requisiti fondamentali
Bachelor's or Master's Degree in Industrial Engineering, Economics, Business Administration or related fieldPostgraduate qualification in Transportation, Logistics, or Supply Chain Management is a strong plusProven experience in Key Account Management, Business Development, or Commercial Management in transportation, logistics, or supply chainSolid commercial acumen and experience managing large, complex customer portfoliosExcellent stakeholder management, communication, and negotiation skillsStrong analytical mindset with ability to interpret data and translate insights into actionsFluent Englishstakeholder managementcommunicationnegotiationKPI analysisdata interpretationbusiness development