Senior SAP SD/MM Consultant
Pubblicato il 25-10-2026 - Glopros in Milano
Role Overview We are seeking a Senior SAP SD/MM Consultant to join our Operations team, supporting a business-critical SAP landscape within a fast-paced FMCG environment. This is a senior operational support role requiring deep functional expertise across SAP SD and MM, with a strong focus on Order-to-Cash (O2C) processes, logistics operations, system integrations, and business-critical support activities. The successful candidate will act as a trusted advisor to the business, providing expert functional support, leading complex issue resolution, driving continuous improvements, and collaborating with business stakeholders, Local IT, developers, and third-party providers. The role also requires mentoring junior team members and ensuring operational continuity during key financial and compliance periods.
Key Responsibilities
• Provide senior-level functional support across SAP SD and MM within a live production environment.
• Own and support the end-to-end Order-to-Cash (O2C) process, ensuring business continuity and operational excellence.
• Lead the resolution of complex SAP issues involving Sales, Logistics, Materials Management, Billing, and Distribution processes.
• Manage and troubleshoot EDI integrations, electronic invoicing, and interfaces with multiple satellite systems.
• Support logistics operations, including the activation of new 3PL warehouse/storage locations and associated SAP configuration.
• Design, review, and support complex functional specifications (RFCs) and collaborate closely with development teams throughout delivery.
• Support Business Intelligence (BI) integrations, including interface improvements and new reporting or data extraction requirements.
• Analyse business requirements and translate them into scalable SAP solutions aligned with business objectives.
• Perform SAP configuration (customising), testing, deployment, and production support activities.
• Investigate and resolve integration issues across SAP and connected satellite applications.
• Provide functional expertise during project enhancements, upgrades, and continuous improvement initiatives.
• Produce and maintain functional documentation, process documentation, and knowledge-sharing materials.
• Mentor junior consultants and provide guidance on complex operational issues. Core Functional Areas The successful candidate will provide expertise across:
• SAP SD (Sales & Distribution)
• SAP MM (Materials Management)
• Order-to-Cash (O2C)
• Logistics Execution
• Billing & Pricing
• Electronic Invoicing
• EDI
• Third-Party Logistics (3PL)
• SAP Interfaces & Satellite Systems
• Business Intelligence (BI) integrations
• Key Operational Responsibilities The role includes responsibility for supporting critical operational processes, including:
• Resolution of electronic invoicing issues to ensure regulatory compliance.
• Support for monthly billing closure activities alongside Finance and Administration teams.
• Investigation and resolution of SAP Agency-related issues.
• Support Customer Service and Logistics with new developments, corrections, and functional enhancements.
• Activation and configuration validation for new 3PL storage locations.
• Execution of mass sales order repricing activities.
• Support business rollout activities, including validation, testing, deployment, and go-live support.
• Oversee mass uploads of credit and debit notes.
• Resolve complex integration issues across SAP and connected satellite systems.
• Support statutory reporting activities, including Intrastat processes where applicable. Critical Support Activities This position plays a key role in maintaining business operations during high-impact periods. Responsibilities include supporting:
• Billing closure and month-end processing.
• Electronic invoicing compliance and issue resolution.
• Business-critical EDI processing failures.
• BI interface and reporting issues impacting business operations.
• Financial and statutory reporting deadlines.
The successful consultant will be comfortable working in a fast-paced operational environment and providing additional support during key business periods when required. Required Skills & Experience Essential
• Extensive experience as a Senior SAP SD/MM Functional Consultant.
• Strong hands-on experience with SAP S/4HANA.
• Deep expertise across SAP SD and MM modules with a strong operational support background.
• Excellent understanding of end-to-end Order-to-Cash (O2C) processes.
• Strong SAP customising/configuration experience across SD and MM.
• Proven debugging capability and ability to work alongside ABAP developers to resolve complex production issues.
• Experience supporting SAP integrations with multiple satellite systems.
• Strong knowledge of EDI processes and electronic invoicing.
• Experience supporting logistics operations, warehouse processes, and 3PL integrations.
• Experience producing and reviewing functional specifications (RFCs).
• Strong understanding of pricing, billing, customer master data, and logistics execution.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Experience working closely with business stakeholders, Local IT, developers, and third-party vendors.
• Ability to manage multiple priorities within a business-critical production support environment.
• Fluent Italian (mandatory).
• Excellent communication and stakeholder management skills. Preferred
• Experience within the FMCG industry.
• Experience supporting SAP BI integrations and reporting interfaces.
• Knowledge of statutory reporting processes such as Intrastat.
• Experience working within international SAP support organisations.
• SAP S/4HANA certification is advantageous. Personal Attributes
• Strong leadership and mentoring capabilities.
• Highly proactive with a solution-oriented mindset.
• Calm and decisive under pressure.
• Excellent relationship-building and communication skills.
• Customer-focused with a commitment to operational excellence.
• Able to work independently while collaborating effectively across cross-functional teams.
• Comfortable supporting business-critical activities during peak operational periods.