25 ott - Bologna
Cbtalents
Bologna, Metropolitan City of Bologna, Italy
Job Openings Italian Customer Service Representative Relocation Support & Career Growth
About the job Italian Customer Service Representative Relocation Support & Career Growth
Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2
We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.
Key Responsibilities Include:
- Providing expert support to Italian-speaking customers via phone and email.
- Troubleshooting technical issues and offering empathetic, timely solutions.
- Assisting clients with documentation, order entries, and product shipments.
- Ensuring an excellent customer experience through professionalism and attention to detail.
In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also agevolazioni from a Portuguese employment contract, which includes
- holiday and Christmas bonuses
- private health insurance
- meal allowances
Relocation support is provided and includes
- furnished accommodations
- utility coverage
- on-the-ground assistance
to ensure a smooth transition to Lisbon.
This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others.
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