After-sales Service Engineer

25 ott - Lombardia
TBEA XI'AN ELECTRIC TECHNOLOGY CO.

Responsibilities

- Conduct on-site installation guidance, debugging and grid connection of the company's products, and related tests during the acceptance of the service project.
- Carry out romote online support and the on-site service when necessary.
- Investigate customer satisfaction and collect feedback information on the use of TBEA products.
- Attending meetings with customer when necessary.

Skills Requirements

- Major in Electrical, Automation, Mechatronics and other related fields
- Previous experience in PV industry and equipment, electrical expertise, after-sales service, on-site operation and related experience
- Ability to travel frequently,
- Ability to work under pressure
- Dedication to problem solving
- Good knowledge of Power Electronics and MV electrical equipments

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