Technical Training & Documentation Specialist
Pubblicato il 25-10-2026 - Technogym in Cesena
Overview In this role you will design and manage global training programs for Technogym's technicians and installers, ensuring high-quality, scalable knowledge transfer. You'll develop comprehensive technical documentation and innovative training solutions, from classroom to digital formats. You will collaborate with cross-functional teams, including R&D; and field services, to align training with product development and service standards.
You help elevate Technical Service quality across branches and distributors while driving continuous improvement. This is a chance to shape how Technogym builds capabilities worldwide and supports a healthier world through expert training.
Responsabilità Design, manage, and monitor global training programs for technicians and installers to ensure consistent knowledge transfer Develop and maintain technical documentation and training materials meeting high standards Coordinate classroom, on-site, and digital training globally to align with business objectives Lead audits and evaluations to meet performance, training, and certification KPIs Improve training processes using data, feedback,
and continuous improvement initiatives Act as Technical Service representative in New Product Development, conveying field needs to R&D; Create innovative training solutions including e-learning, webinars, and blended learning Enhance service quality through audits and competency development, focusing on second-level support Requisiti fondamentali ~1 to 2 years of experience in technical training, product support, or a similar role ~ Extensive understanding of the products to train others and provide technical support ~ Fluent English; Spanish or French knowledge is a plus ~ Excellent relationship-building abilities with diverse stakeholders ~ Strong public speaking and presentation skills ~ Excellent planning and time management to organize training programs and meet deadlines ~ Bachelor's degree in Engineering, Technical Communication, Education, or related field ~ relationship-building ~ public speaking ~ planning and time management ~ training design ~ e-learning platforms ~ webinars