Data Center Technicians
Pubblicato il 25-10-2026 - Advanced Micro Devices in Italia
From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMDis shapingthefuture. Whetheryou’redesigning next-gen processors, enabling AI breakthroughs, orbringing leading edge products to market, every role at AMD contributes to something bigger— technologythat moves the world forward.
At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. AMD's Field Services team is seeking a Datacenter Technician to support customers and AMD teams as they deploy, operate, and maintain server infrastructure in a data center environment. In this hands‑on, customer-facing role, you will troubleshoot hardware and system issues, support new rack deployments and sustaining operations, and contribute to the team's technical knowledge library through knowledge‑base articles and standard operating procedures. You will work closely with customer engineering teams, AMD technical specialists, and regional and global services leadership to deliver reliable, high-quality support. You take ownership of issues, communicate clearly with customers and internal teams, and work effectively both independently and as part of a geographically dispersed organization.
You are comfortable in a physical data center environment and can adapt your schedule when customer delivery requires flexibility. Provide on-site technical support in a data center environment. Support break-fix activities for new rack deployments and incident management for sustaining operations. Perform customer-directed data center activities, including replacing or configuring network devices and servers, power cycling equipment, patch management, and cabling. Participate in root-cause and failure analysis activities as directed by the customer engineering team. Provide logistical support for asset management, data center floor-plan audits, and related operational activities. Assist senior technicians or local AMD Services leadership with periodic reports aligned to customer specifications. Provide technical assistance to senior members of the local AMD technical team and guidance to more junior team members. Provide timely, detailed updates to AMD management on service issues that may affect customer service-level agreements. Work closely with local, regional, and global AMD Services leadership when responding to customer communications and escalations. Represent AMD professionally in every customer interaction and contribute to knowledge‑base articles, standard operating procedures, and other reusable technical documentation. Work flexible hours when needed to support customer delivery. PREFERRED
EXPERIENCE:
Strong knowledge of server hardware, including an understanding of component-level and system-level failure modes. Experience participating in root-cause analysis or failure-analysis investigations. Experience designing or executing controlled experiments to identify root causes. Experience using software and firmware tools from server original equipment manufacturers. Familiarity with Linux and Windows scripting. Familiarity with deployment technologies such as Windows Deployment Services (WDS), Preboot Execution Environment (PXE), Dynamic Host Configuration Protocol (DHCP), and File Transfer Protocol (FTP). Working knowledge of Windows Server and Windows Preinstallation Environment (WinPE) administration. Working knowledge of Linux PXE services. Ability to work autonomously and collaboratively with geographically dispersed teams, customers, and vendors. Ability to regularly lift and move server systems weighing up to 70 lb (approximately 32 kg), with reasonable accommodation where applicable. A bachelor's degree in computer science, electrical engineering, telecommunications, or a related technical discipline is preferred; equivalent practical experience is also valued. CompTIA A+ or an equivalent certification is preferred. CompTIA Server+ or an equivalent certification is preferred. Microsoft technical certification, including MCP or MCSE, is desirable. This is an on-site position based in a data center environment. Flexible
working hours
may be needed to meet customer delivery requirements. #LI-Onsite Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its su