Holiday Advisor
Pubblicato il 25-10-2026 - Orlebar Brown in Italia
ROLE TYPE Tempo pieno (FTC 5/04/27
- 15/10/27) DEPARTMENT Retail REPORTING TO Store Manager It’s why we get up in the morning. As a Sales Advisor you will be a true ambassador of the brand and reflect our ‘Feel Summer’ promise and our brand values in everything you do. You will be Vibrant, Tailored and Brave in you approach to teamwork, service and sales. You will be confident and competent in welcoming and engaging our customers and be able to form lasting relationships. You will be able to demonstrate the ability to go above and beyond for our customers and inspire them to Holiday Better at all opportunities. Give a friendly welcome and use your outgoing personality to impact their experience. Keep in touch with customer beyond the shopfloor using the clientelling tools and platforms. To work as part of a team – collaborating together to ensure retail operational excellence and great client care. Develop, over a period of time, a deep understanding of how exceptional customer service impacts the business in terms of sales, KPIs and ultimately, customer relationships. To identify customer needs and be eloquent when answering all product-related questions. Be an excellent story-teller – breathing life into our collections and filling the store with a ‘Feel Summer’ attitude. To go the extra mile for every customer, particularly with regards to availability and sourcing – following this process through right until the end. To take every opportunity to capture customer details in order to expand the Orlebar Brown customer base and encourage repeat visits and customer loyalty. Achieving this by nurturing both our existing customer relationship and forming new ones. Take pride in the standards of the shop floor and work with the wider team to ensure we always look our best. Attending regular training sessions on seasonal product launches to ensure knowledge is up to date. Contribute your views and feedback on the daily and weekly store reporting,
sharing your stories with the wider business. Support with additional customer focused tasking – including supporting our Concierge Team, shipping online customer orders utilising the stores stock pool, and helping fulfil product to 3rd party sales platforms. Ability to build rapport with our customers. Willing to adapt and take on new challenges Always presents a professional image and be an ambassador for the OB brand Excellent communication skills – both verbal and written in English and Italian A real attention to maintaining high standards in store environment and a keen eye for detail Development opportunities for all team members – we want to help you succeed with your career aspirations and goals. The chance to train and develop your skills in a fast-working environment Competitive benefits package COMPANY PROFILE Orlebar Brown launched in March 2007 as a more tailored approach to men’s beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men, and with their distinctive side fasteners, they are not just a swim short; they are the original and best shorts you can swim in. In 2010 we took Orlebar Brown off the beach, out of the pool and into the resort with a range of tees, polos and shirts, and have since then developed the product into a full lifestyle offer including shorts, trousers, sweats, outerwear, knitwear, footwear and accessories. Web is the largest channel, delivering to customers globally through The first Orlebar Brown store opened in London in 2011, and there are now multiple stores across the globe in locations such as Spain, UK, US, Australia, France, Dubai, Greece, etc. The brand is sold in the world’s best Menswear retailers including Selfridges, Harrods, Mr Porter, Le Bon Marche, Saks 5th Avenue and Holt Renfrew amongst others, as well as through key trend and regional independent menswear stores. We are looking for another strong team player to join us on our journey in establishing Orlebar Brown as the luxury choice lifestyle brand for holiday clothes to wear every day.