Customer support specialist
Pubblicato il 25-10-2026 - Bachecalavoro in Roma
Luogo di lavoro: Roma
Build Your Career in Lisbon with Relocation Support
Looking for an international career opportunity in Portugal? This is your chance to join a multicultural team in Lisbon, develop valuable customer-facing skills, and enjoy substantial relocation support if you're moving from abroad.
We are hiring a Customer Support Specialist to assist customers, provide reliable solutions, and ensure a smooth experience throughout every interaction.
What You'll Do
- Respond to customer questions through the available support channels
- Provide clear, accurate, and professional assistance
- Understand customer needs and identify the most appropriate solutions
- Troubleshoot common issues and raise more complex cases when necessary
- Handle customer requests efficiently while maintaining a high standard of service
- Keep customer information and case details accurately documented
- Follow established procedures, quality standards, and communication guidelines
- Contribute to a positive customer experience and a supportive team environment
What Makes You a Strong Fit
- Italian native & B1+ English
- Strong communication and interpersonal skills
- Customer-oriented mindset and a genuine willingness to help
- Ability to remain professional and solution-focused in challenging situations
- Good attention to detail and organizational skills
- Comfortable working in an international and multicultural environment
- Ability to learn new tools, processes, and systems quickly
- Previous customer service experience is an advantage, but relevant transferable experience is also valued
Compensation
For international candidates: €1,050 gross/month
The all-inclusive package includes:
- Base salary
- Room allowance with utility bills included
- Holiday & Christmas bonuses
- Monthly food allowance
Moving to Lisbon? We've Got You Covered.
International candidates receive a comprehensive relocation package designed to make the transition easier:
Airport pickup upon arrival
14 months of fully equipped company accommodation
Administrative support with residency registration, banking setup, and more
Reimbursement of your initial flight after 6 months
Annual return flight to your home country for EU residents
Welcome kit including towels, sheets, pillow, and other essentials
Life Beyond Work
Your experience doesn't stop at the workplace. You'll also have access to:
- Free Portuguese language courses
- Sports activities
- Cooking activities
- Social events
- A friendly, multicultural environment
- Opportunities for professional development
Contract
- Contract: Temporary, with strong potential for renewal and long-term employment
- Trial period: 1 month
- Location: Lisbon, Portugal
Ready for Your Lisbon Chapter?
If you're looking for more than just another customer service job and want an opportunity to live, work, and grow in Portugal, this could be your next move.