Global It Specialist For Crm Ecosystem
Pubblicato il 26-10-2026 - MENARINI Group in San Miniato
Overview
Inside the Global Application and Processes Department for MMKT, BD, Distribution & HR this position reports to the Global delivery manager and is focused on Projects management and operations for Marketing solutions.
Main Activities & Responsibilities
Develop and deliver digital transformation solutions, following cutting edge standards and technologies;
Drive innovation and digital efficiency by integrating AI tools and technologies into project management, software development lifecycle (SDLC), and operations.
Optimisation and automation of business processes and the application landscape;
Support existing business applications within the scope of application lifecycle management in coordination with the Business Solution Design team.
Promoting and encouraging the Innovations;
Project Management:
Full lifecycle management of business solution projects;
Supervise RFI/RFP processes and tender documentation;
Architect and optimize application landscapes with stakeholders;
Manage solution roll-outs to end users.
Innovation:
Scout software and technologies to update ICT competencies;
AI Integration & Strategy: Implement AI solutions to optimize project management, SDLC, and operational efficiency.
Application Maintenance: Oversee ICT service quality, SOP compliance, and system integration, including:
SLA-based incident and ticket management;
User lifecycle management (creation to closure);
Functional and data change service requests;
Availability monitoring and tool maintenance.
Maintain CMDB data for software solutions;
Job Requirements
Education:
Bachelor or Master degree in Computer Science/Software Engineering
English language: Intermediate level
Professional experience:
3+ years relevant professional experience in a comparable position with focus on project management activities in an international company with a complex structure or in a consulting company
Additional knowledge:
Project management fundamentals
Proven experience with AI tools and technologies
Software development lifecycle (UR analysis, Development, testing, deploy)
Experience on Database and SQL
Nice to have: Experience with Salesforce
Nice to have: Agile development methodology
Nice to have: Data/processes integration between applications
The selected candidate will be employed under Category C in accordance with the provisions of the current National Collective Bargaining Agreement (CCNL) for the Chemical and Pharmaceutical Industry, with an estimated annual base salary between Eur **,00 and Eur **,00, including all applicable contractual and remuneration terms, and in compliance with Legislative Decree No. ***.