Product and Application HFH
Pubblicato il 26-10-2026 - Alfa Laval in Monza
pEvery day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. /ppThe person we are looking for, in the role of Product Application HFH, will be responsible for providing technical expertise and application support for Alfa Laval solutions, acting as a key point of contact between customers, Sales teams, and internal stakeholders. The role focuses on supporting customer projects, identifying the most suitable technical solutions, and contributing to business growth through value-driven product and application support. /ppCollaborate with existing customers and support business opportunities generated through the Sales team, ensuring high-level technical expertise and customer satisfaction. /pulliParticipate in customer projects, meetings, site visits, and technical discussions, delivering tailored product presentations and value-driven solutions aligned with customer needs. /liliProvide technical consultancy and application support for Alfa Laval products, helping customers optimize processes, performance,
reliability, and energy efficiency. /liliSupport the quotation and proposal process for complex customer projects, including technical specifications, product selection, sizing, and solution configuration. /liliAct as a product champion during product launches, campaigns, and commercial initiatives, supporting both internal teams and external stakeholders. /liliBuild and maintain strong customer relationships through proactive technical support, problem solving, and continuous collaboration. /liliProvide product and application expertise to customers, channel partners, and internal teams through technical training sessions, workshops, and presentations. /liliWork closely with Sales, Service, Engineering, and Product Management teams to identify customer needs and develop customized technical solutions. /liliSupport troubleshooting activities and contribute to the resolution of technical issues, ensuring timely and effective customer support. /liliMonitor market trends, competitor activities, and customer feedback to contribute to continuous product and application improvement. /liliPrepare technical documentation, reports,
and application guidelines to support commercial and operational activities. /liliContribute to business growth by identifying upselling opportunities and promoting value-added solutions and services. /liliEnsure compliance with company standards, quality procedures, and safety regulations during all customer interactions and project activities. /li /ulh3Requirements /h3ulliDegree in Mechanical Engineering, Chemical Engineering, Energy Engineering, Industrial Engineering, or equivalent technical background. /liliPrevious experience in technical support, product/application engineering, process engineering, or similar technical-commercial roles is considered a plus. /liliKnowledge of industrial processes and thermal/hygienic fluid handling applications is preferred. /liliStrong technical aptitude and problem-solving skills. /liliAbility to understand customer needs and translate them into technical solutions. /liliExcellent communication and interpersonal skills, with the ability to interact effectively with customers and cross-functional teams. /liliCustomer-oriented mindset and proactive approach. /liliAbility to manage multiple activities and priorities in a dynamic environment. /liliGood knowledge of Microsoft Office tools and technical documentation management. /liliFluent in Italian and good knowledge of English, both written and spoken. /liliAvailability to travel for customer visits and business activities. /li /ulpThe starting base salary for this role is typically 30.000 € CCNL MEALWORKING. /p