Digital Banking Customer Support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8n3ez0

Customer Support Specialist | UK Digital Bank | Lisbon, Portugal Signing bonus €1,000 Benefits Free apartment Paid training Free furnished apartment, utilities included Health insurance from day one Incentives and salary €1,000 signing premio + €500 loyalty bonus €1,000 paid on contract signature, plus €500 after 6 months with us. €1,059.34 gross per month Training allowance: €18.56 gross/day (€92.80 gross/week) Contract and benefits A real Portuguese contract 12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays.

What you'll do
Support customers of a UK digital bank by phone, chat, and email Resolve account and service enquiries clearly and handle complaints with empathy Share customer feedback to improve products and service, and work closely with your team What we're looking for At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered) Fluent English and strong communication skills Willingness to relocate to Lisbon and work rotating shifts

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8n3ez0