Operations Support Manager

26 ott - Savigliano
Alstom

Overview In this role, you support the Operation Manager to drive operational excellence across depots and BUs, promoting digitalization, KPI-driven performance, and standardized processes. You will act as a key interface with customers, suppliers, and internal teams, contributing to bids and leading governance on safety and quality. The position focuses on improving efficiency and reliability while supporting growth in a sustainable mobility context.

This is a hands-on, cross-functional role with a clear impact on operations and customer value.

Responsabilità Drive operational excellence and digital transformation across depots and BUs Monitor and improve KPI performance for availability, reliability, safety, and quality Standardize processes, systems, and tools, including ERP and maintenance management systems Manage relationships with customers, suppliers, subcontractors,



and internal stakeholders Support bid/tender activities with operational input and cost optimization Lead cross-functional coordination, problem-solving, and people development Ensure compliance with safety, quality, and regulatory standards Requisiti fondamentali Technical experience in railway business (mechanical and electrical engineering) with 5+ years Maintenance or production management experience in railway or similar industry (5+ years) Project management and industrial management experience Fluent professional English Technical knowledge of trains IT skills in data analysis tools (PowerBI, PowerApps, Advanced Excel) Digital mindset Effective communication and influencing at all levels Strong production planning and time management understanding Technical knowledge of trains PowerBI PowerApp

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