Luxury PBX Operator - Multilingual Guest Services

26 ott - Lombardia
Mandarin Oriental Group

Mandarin Oriental Lago di Como is seeking a PBX Agent to manage the resort's switchboard and communications with guests and external stakeholders. You will provide accurate, prompt information and support across calls, emails, and chat while upholding the resort's high standards of service.

The role requires fluency in English and Italian, strong communication skills, and a proactive, guest-centric approach.

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