Customer & Product Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8n5rfh

Overview
In this role you will manage technical assistance to customers and own quality processes at the Turin plant. You will cooperate with Sales, Marketing, and product development to align the company value proposition with customer needs and drive improvement initiatives. You will support claim handling, participate in HSE compliance, and collaborate across functions to manage projects and share best practices. This is a hands-on, cross-functional position focused on safety, quality, and customer success in a global materials company.
Retribuzione / Benefits salary range 45.000 - 55.000 gross per year
Applicable Collective Agreement: CCNL per le aziende esercenti l'industria della carta e cartone
Responsabilità Provide technical support to customers in collaboration with Sales and Marketing
Manage customer relationships with product development and technical teams
Support claim management and improvement plans in mills
Collaborate with quality team on QHSE standards and continuous improvement
Coordinate with Product Development, Sales,



Operations and Logistics to manage projects, processes, tools development and implementation
Ensure compliance with HSE directives and promote safety and environmental targets
Requisiti fondamentali M.S. in chemistry, chemical engineering, paper/textile technology or equivalent
At least 3 years of experience in managing quality and/or technical customer service processes
Strong problem solving and quality methodology skills
Fluency in Italian and English; knowledge of French is a plus
Ability to manage projects and collaborate in a team
Excellent communications and interpersonal skills
Ability to develop networking across organization, languages and cultures
Good organizational skills
Willingness to travel
strong communication
team collaboration
proactive problem solving
quality management
HSE compliance
project management

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8n5rfh