26 ott - Caserta
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pLogistics Reply in Caserta, Campania, is seeking a Junior IT Service Manager to be the main client interface, ensuring high-quality support for supply chain solutions and ITIL-aligned operations. You will handle escalations, produce actionable incident reports in Jira Service Management, and lead service review meetings with clients and suppliers, driving value and renewals. /ppThis role emphasizes customer success, data-driven decisions, and collaboration with first- and second-level support teams /p
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