Italian-speaking customer support agent

26 ott - Parma
WW Talents

Luogo di lavoro: Parma

Build your international Customer Support career in Athens, Greece.A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support .

Position: Italian-Speaking Customer Support Representative

Location: Athens,Greece - Onsite

Schedule: 5 days per week, 8 hours/day withrotational shifts

Compensation: €1,100 gross/month x 14 salaries + Performance premio upto15%+Fully paid training+ Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

As an Italian-Speaking Customer Support Representative , you will:

- Provide professional customer support in Italian via phone, email, and chat

- Respond to customer inquiries and resolve account-related issues

- Assist customers with platform, product,



and service-related questions

- Troubleshoot issues and provide effective solutions

- Handle customer requests efficiently while maintaining a high level of customer satisfaction

- Accurately document customer interactions in CRM and internal systems

- Follow established quality and productivity standards

- Help customers understand the platform and available features

What We’re Looking For

- Fluent Italian - C1/C2 level

- English B2+ for training and internal communication

- Strong communication and interpersonal skills

- Customer-focused and empathetic approach

- Strong problem-solving and troubleshooting skills

- Ability to handle customer inquiries professionally and efficiently

- Good attention to detail and accurate data entry

- Flexible and comfortable working rotating shifts

- Ability to work effectively in a fast-paced, international, multicultural team

- No previous experience required - full paid training is provided

No fees are charged at any stage of the recruitment process.

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