26 ott - Roma
FH Collective - Academy
Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon
Rome, Metropolitan City of Rome Capital, Italy Customer Support - E
Job Openings Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon
About the job Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon
We are currently hiring Italian-speaking professionals for multiple projects within a leading international BPO company in Lisbon.
These opportunities cover industries such as Social Media, Healthcare, Travel, Hospitality and Customer Experience.
COMPENSATION & RELOCATION PACKAGE
OR For candidates relocating from outside the Lisbon area, company accommodation is available (Private room in a shared apartment, utilities included).
START DATES
- 22 June 2026 – 15 July 2026
Several projects are available, and candidates will be matched according to their experience, skills and business needs.
AVAILABLE AREAS
Customer Support,Content Moderation,Digital Operations,Payments & Order Support,Social Media Operations,Travel & Hospitality Services
ADDITIONAL BENEFITS
Paid training
Private health insurance
Holiday and Christmas bonuses
International work environment
Employee discounts and company perks
Career growth opportunities
WHAT YOU'LL DO
Depending on the project, responsibilities may include:
Supporting customers via phone, email and chat
Resolving account, payment, order and service-related queries
Reviewing and moderating online content according to platform policies
Managing reservations and customer requests
Processing documentation and operational tasks
Collaborating with internal teams to resolve complex cases
Delivering high-quality customer experiences
REQUIREMENTS
Fluent Italian (C1-C2)
Good command of English (B2+)
Strong communication skills
Customer-oriented mindset
Previous experience in customer service, hospitality, content moderation, sales or operations is a plus
Ability to work in a multicultural environment
Flexibility to work rotational schedules when required