Implementation Consultant, Enterprise | EMEA
Pubblicato il 26-10-2026 - Deel in Bologna
Overview
In this role you onboard and enable clients to adopt Deel’s platform, guiding them through configuration, integrations, and implementation. You’ll partner with cross-functional teams to ensure a smooth transition and successful delivery, impacting client success and Deel’s growth in new markets. You will blend technical know-how with a strong customer focus to enable compliant global payroll and HRIS usage. This is a chance to shape implementations at scale within a fast‑growing SaaS company.
Retribuzione / Benefits Stock grant opportunities
Flexible working office membership (IWG)
Total rewards programs
Healthcare and benefits
Inclusion and equal opportunity
Competitive pay aligned to local currency
Responsabilità Lead client onboarding and implementation projects for Deel’s platform
Collaborate with clients to capture requirements and configure solutions
Provide product expertise during implementation including setup, integrations, and testing
Coordinate with Sales, Customer Success, and Product for seamless handoff
Develop and maintain project plans, timelines, and documentation
Provide training and support to clients on using Deel’s platform
Troubleshoot issues during implementation
Identify process improvements to boost efficiency
Capture client feedback for product improvements
Manage multiple client implementations with high customer satisfaction
Requisiti fondamentali 3+ years in implementation consulting, project management, or similar
Strong understanding of SaaS platforms, global payroll, or HRIS systems
Experience managing client relationships through implementation
Excellent project management with timelines and priorities
Strong problem-solving and troubleshooting
Clear communication with both technical and non-technical audiences
Experience with CRM tools (Salesforce) and project management software (Asana, Jira)
Ability to work independently and in cross-functional teams
Willingness to travel for client meetings or on-site implementations
Bachelor's degree in Business, Information Systems, or related field
strong communication and interpersonal skills
customer-focused mindset
ability to work cross-functionally
SaaS platforms
global payroll
HRIS systems