Customer Account Manager [Remote]
Pubblicato il 26-10-2026 - Glovo in Milano
Overview In this role you will build and grow Glovo's restaurant partner network, acting as a trusted advisor to boost partners' success. You'll leverage data insights and cross-functional collaboration to optimize partnerships and drive business impact. You will own partner onboarding and actively pursue revenue growth through promotions and menu optimization.
You join a fast-paced team focused on scalable, data-driven relationships that support Glovo's mission to deliver an outstanding local delivery experience.
Retribuzione / Benefits ~30% quarterly performance premio ~ private health insurance ~ Wellhub gym and wellness plan ~ monthly Glovo credit ~ hybrid/remote work options (2 days from home, up to 3 weeks remote/year) ~ enhanced parental leave Responsabilità Build and maintain long-term relationships with restaurant partners through proactive communication Understand partners' goals and challenges to provide strategic guidance Manipulate and analyse data to drive operational excellence, growth and profitability Drive revenue growth via smart promotions,
marketing activations and menu optimization Own partner revenue performance and drive measurable growth Collaborate with Marketing, Operations, Finance and Customer Service to develop customised solutions Take full ownership of the partner onboarding process in the app from store setup to first-days support Requisiti fondamentali Up to 2-3 years of experience in high-performance account management, sales or consulting Bachelor in Business Administration or related fields is a plus Motivation to pursue ambitious goals with a track record of exceeding KPIs Problem solver with a data-driven, analytical approach Highly organized, proactive with strong time management and prioritization Good knowledge of Google Suite; Salesforce is a plus Native level Italian; proficient in English communication proactiveness time management data analysis Google Suite Salesforce (plus)