Area Credit Manager - Italy
Pubblicato il 26-10-2026 - Stryker in Pavia
Overview
As Area Credit Manager you will be the senior in-country contact for credit and collections, protecting company assets while supporting local sales. You will manage complex, high-value customer relationships and exercise executive-level judgment on credit decisions within delegated limits. The role combines deep local market insight with cross-functional collaboration to optimize cash flow and risk. You’ll influence area strategy, partner with risk functions, and mentor peers while remaining an individual contributor.
Retribuzione / Benefits
- comprehensive benefits package
- incentive compensation (premio and/or commissions) where applicable
Responsabilità
- Serve as the senior local point of contact for credit with Sales and country leadership, aligning risk strategy with the area and risk teams.
- Independently approve or decline order releases and holds within delegated authority, escalating only higher-risk cases.
- Review and authorize credit limits for critical or high-risk customers with proper documentation and policy alignment.
- Structure and approve payment plans and settlement terms for key accounts beyond analyst authority.
- Contribute input on Bad Debt reserve adequacy in line with policy.
- Lead and finalize negotiations with strategic customers in person, including senior stakeholders.
- Coordinate with Sales, Legal, Customer Service and others to resolve high-value disputes.
- Identify emerging risks in the area and drive corrective actions before escalation.
- Support and evolve local risk reporting and portfolio health visibility for management.
- Mentor local team and business on best practices in credit decisions while remaining an individual contributor.
- Engage with insolvency, legal, or debt-recovery processes for critical accounts as needed.
- Provide input to portfolio strategy and resource allocation to senior management.
Requisiti fondamentali
- 10+ years of experience in Credit and Collections with complex or strategic accounts.
- Proven ability to make independent credit and collections decisions (e.g., payment plans, order release, credit limits).
- Experience mentoring or guiding teammates without formal supervisory responsibility a plus.
- Strong track record influencing senior stakeholders (Sales leadership, General Managers, customer executives).
- Bachelor in Business Administration, Accounting, Finance (or equivalent)
- Proficient in MS Office; advanced English and fluent Italian.
- Experience with collections systems (Oracle, Credit Management tools or similar).
- Face-to-face, senior-level customer and stakeholder interaction experience.
Additional skills
- strong negotiation and problem-solving abilities
- excellent communication and interpersonal skillsability to influence and build trust with senior stakeholdersOracle
- Credit Management toolsAdvanced MS Office Suite