Room Service Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ncuvx

duties and responsibilities include:
* Managing room service operations and staff, including scheduling shifts and assigning duties
* Training staff to provide excellent customer service and uphold the standards of the hotel
* Developing and implementing room service menus
* Ensuring prompt delivery of orders to guest rooms
* Monitoring guest feedback and resolving complaints in a timely and professional manner
* Maintaining inventory and ordering room service supplies as needed
* Collaborating with the kitchen staff to ensure meal preparation aligns with delivery times
* Ensuring compliance with food safety and sanitation regulations
* Reviewing and processing billing for room service orders
* Promoting additional services and facilities of the hotel to guests
* Oversee all room service operations,



ensuring all standards and hotel protocols are adhered to.
* Manage the room service team, providing training and performance feedback as necessary.
* Collaborate with the kitchen staff to ensure timely delivery of orders and maintain high food quality standards.
* Manage inventory and supplies and ensure adequate stock levels.
* Handle guest complaints and queries promptly and professionally.
* Coordinate with housekeeping and maintenance departments as necessary.
* Ensure compliance with health and safety regulations.
* Monitor room service budget and implement cost-saving measures as necessary.
* Knowledge in Micros.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ncuvx