26 ott - Desenzano del Garda
HB Travels
Job Description
We are seeking a dependable and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy assisting others, communicating clearly, and delivering high-quality service throughout the travel planning process. In this position, you will help respond to customer inquiries, provide travel-related information, and support a positive customer experience from start to finish.
Key Responsibilities
Respond to customer inquiries via phone, email, and online platforms Assist customers with travel-related questions and general support Provide accurate information regarding destinations, policies, and procedures Maintain professional, courteous,
and timely communication Follow company service standards and operational guidelines Document customer interactions as required
Qualifications:
Strong written and verbal communication skills Customer service experience preferred, but not required Ability to work independently and manage time effectively Comfortable using computers and online systems Detail-oriented with a customer-first approach Interest in the travel industry is a plus
What We Offer
Training and ongoing support Flexible scheduling options Opportunities for growth within the travel industry Supportive and collaborative team environment