26 ott - Campania
Cross Border Talents
We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country.
Location:
Lisbon, Portugal (remote within Portugal)
What We Offer
Competitive salary package €7.63/day meal allowance Health insurance from Day 1 Remote work based in Portugal Relocation support package Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process) Optional free Portuguese classes and other activities around Lisbon Responsibilities Provide support to customers via phone, email,
and chat Assist users with product-related questions and technical issues Deliver high-quality customer service with empathy and professionalism Troubleshoot problems and find effective solutions Maintain accurate records of customer interactions Requirements Fluency in Italian and good English level Strong communication and problem-solving skills Customer-oriented mindset Tech-savvy and comfortable learning new systems Previous customer service experience is a plus Schedule Monday to Saturday (rotational shifts) or Monday to Friday 08:00 – 19:00 2 days off per week (Sunday + 1 rotational day) Schedules may vary depending on project available.