Information Technology, Support Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8nkmxw

Euronext Clearing
- Client Support Analyst Join to apply for the Euronext Clearing
- Client Support Analyst role at Euronext Provide client support and follow up all questions or issues until resolution, regularly informing the client of progress, notably when in-depth analysis is needed. Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives. Drives continuous improvement of processes and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks. Contribute to operation enhancement projects, review specifications and create terms of reference for upcoming products and initiatives, support clients for development and testing, and execute conformance tests with the clients.



Strong financial background and a good knowledge and understanding of the various activities of Euronext's direct and indirect client base. Prior relevant Client Services experience. High standards of service delivery to clients and ability to create strong relationships. Experienced with project management and ability to monitor projects. Entry level Full-time Customer Service We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect. #

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8nkmxw