Customer Support Expert - Fully Remote | Upto $160/Hr
Pubblicato il 24-10-2026 - Mercor in Bologna
About the job
Scopra di più sui compiti quotidiani, le responsabilità generali e l'esperienza richiesta per questa occasione scorrendo subito verso il basso.
Mercor connects elite creative and technical talent with leading AI research labs.
Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Customer Support / Success Professionals
Type: Contract
Compensation: $80–$160/hour
Location: Remote
Responsibilities
Review and assess domain-specific documents to ensure quality, accuracy, and relevance.
Provide structured feedback to improve document standards and evaluation processes.
Collaborate with teams to enhance service delivery and customer success strategies.
Utilize strong analytical skills to contribute to high-impact evaluation projects.
Work independently and asynchronously to meet project deadlines.
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Qualifications
Bachelor's degree (minimum)
2+ years of professional experience in a relevant domain
Strong proficiency in Excel , PowerPoint , and Word
Strong document analysis and review skills
Attention to detail and ability to follow structured guidelines
Eligibility
Based in the United States, Europe, UK or Canada
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Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.