26 ott - Torino
MSC Technology Italia
pWe are looking for an bIT Facility Operator /b to join our Local IT Infrastructure team. /ppThe IT Facility Operator supports the day-to-day operation, coordination, and monitoring of technology-enabled workplace facilities, helping ensure that the local office remains functional, efficient, safe, and ready to support business activities. /ppWorking in alignment with corporate standards and procedures, the role focuses on operational coordination, service monitoring, documentation, vendor management, and first-line assistance for workplace technology and related facility services. /ppThe position offers the opportunity to contribute to the smooth operation of the office environment through a combination of organizational, technical, and coordination activities. /ph3Key Responsibilities /h3ulliMonitor the operational status of workplace technology and shared facilities, including meeting rooms, telephony, access control systems, security systems, printers, and office equipment. /liliSupport routine operational checks, identify potential issues, and coordinate appropriate corrective actions with internal teams or external providers. /liliManage facility-related incidents and service requests through ServiceNow,
ensuring accurate tracking, prioritization, follow-up, and escalation when necessary. /liliCoordinate scheduled maintenance, technical interventions, equipment replacements, and supplier activities in collaboration with the relevant teams. /liliAct as a local point of contact for workplace technology services, meeting room equipment, telephony, and technology-related facility requests. /liliMaintain and update equipment inventories, maintenance records, warranties, technical documentation, and asset lifecycle information. /liliMonitor vendor activities, service delivery, and outstanding actions, supporting compliance with agreed service levels and operational requirements. /liliContribute to office changes, workplace improvements, installations, and local projects through planning, documentation, and operational coordination. /liliSupport business continuity, workplace safety, and security procedures in accordance with corporate guidelines. /liliProvide basic first-line technical and operational assistance when required, involving specialist teams for more complex activities. /li /ul #J-18808-Ljbffr
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