Reservations Manager

26 ott - Anacapri
Hosco.com

WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027.

Non aspetti a candidarsi dopo aver letto questa descrizione: per questa possibilità è previsto un elevato volume di candidature.

Themaindutiesandresponsibilitiesare:

- Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives.
- Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies.
- Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends.
- Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation.




- Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments.
- Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance.
- Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance.
- Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.
- ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement. xysqume
- Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.

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