At Genesis, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer. At Genesis, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

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Job description:

At Genesis, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer. At Genesis, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

Role Summary:

As Genesis Sales Operations Expert, you will support Genesis sales performance and deliver an exceptional customer journey through efficient vehicle ordering, allocation, stock management and delivery processes.

Acting as a key interface between retailers, headquarters, logistics partners and internal stakeholders, you will help drive operational excellence, retailer performance and business growth.

We want you to:

-

- Prepare and maintain regular reports covering retail sales, wholesale, order bank, stock, registrations and deliveries

- Monitor sales performance against targets and identify trends, opportunities and risks

- Support sales forecasting and budget planning activities through accurate data analysis

- Develop ad hoc analyses to support management decision-making and business reviews

- Manage the end-to-end vehicle ordering process, ensuring order accuracy and timely execution

- Monitor order bank, production status, inbound pipeline and vehicle availability

- Coordinate vehicle allocation activities, balancing business priorities, retailer requirements and customer demand

- Support stock management strategies aimed at maximizing conversion opportunities

- Coordinate vehicle logistics and delivery planning to ensure a seamless customer handover process

- Provide guidance and support to retailers on ordering,

allocation, stock availability, vehicle status and delivery planning

- Monitor retailer performance KPIs and support actions aimed at improving sales effectiveness and customer satisfaction

- Collaborate closely with Sales, Customer Experience, Finance, Marketing, Network Development, Logistics and HQ teams

- Support the implementation of new systems, tools and operational procedures while ensuring compliance with internal policies and reporting requirements

About you:

-

- Bachelor's degree in Business Administration, xbvzest Economics, Engineering or a related discipline

- 5+ years of experience in Sales Operations, Dealer Support, Sales Administration or a related automotive function

- Automotive industry experience is strongly preferred; premium automotive experience is a plus

- Fluent Italian and English, both written and spoken

- Advanced proficiency in Microsoft Excel and reporting tools

- Strong analytical mindset, customer focus and stakeholder management skills

What we offer:

-

- The opportunity to join a premium automotive brand in a dynamic and international environment

- Continuous training and professional development opportunities

- Competitive salary and benefits package, with a RAL starting from €37,000, depending on experience

- Flexible working hours and hybrid working policy

- Car lease mobility program

- Daily meal vouchers (buoni pasto)

- Health insurance coverage

- Corporate wellness program

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