Customer Support Specialist

26 ott - Bologna
Cross Border Talents

pJob Title: Customer Support Specialist (Remote / On-site)
- Greece /ph3Languages Required: /h3ulliItalian + English /liliFrench + English /liliPortuguese + English /li /ulpLocation: Athens, Greece On-site or Remote (within Greece) /ph3About the Role: /h3pWe are looking for motivated and customer-oriented Customer Support Specialists fluent in English along with one of the following languages: Italian, French, or Portuguese. In this role, you will assist international clients via chat, email, and phone, providing top-tier service and issue resolution. /ph3Key

Responsibilities:
/h3ulliHandle customer inquiries efficiently through phone, email, and live chat in your assigned language and English. /liliProvide accurate information and troubleshoot issues regarding customer accounts, services, or products. /liliMaintain high customer satisfaction by resolving inquiries in a timely and professional manner. /liliCollaborate with team members and internal departments to collaborate with complex cases.



/li /ulh3Requirements: /h3ulliFluency (C1/C2) in Italian, French, OR Portuguese. /liliProfessional working proficiency B2 in English. /liliStrong communication and interpersonal skills. /liliBasic computer literacy and ability to adapt to new software tools. /liliPrevious experience in customer support or call centre operations is a plus, but not required. /liliEligible to work in Greece (EU citizenship or valid work permit). /li /ulh3What

We Offer
/h3ulliCompetitive salary package + language bonuses. /liliFlexible work arrangements (On-site in Athens or Remote options). /liliRelocation support package for candidates moving to Greece (if applicable). /liliComplete training and onboarding program. /liliOpportunities for career growth in an international environment. /li /ul #J-18808-Ljbffr

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