To strengthen its technical team, Cosmic Group's hiring a Customer Support Engineer to join a dynamic, customer-focused environment. The candidate will be responsible for installing, maintaining, and servicing systems at customer sites, training users, and supporting internal validation and repair activities.

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Responsabilities:

Performs on-site installation of new systems at the customer’s location;

Performs periodic maintenance on internal systems and customer systems at their locations;

Provides support (both at Cosmic and on-site) for installed systems;

Processesincoming returns from customers;

Updates companydatabases with technical findings from the work performed;

Reports customer feedback and new requests to the Customer Support Manager. xrtlpzc

Provide internal support to the Bring-up and Failure Analysis team for:

Validation/repair of ATE components

Validation/repair of interface board components

Conduct training for customers at our headquarters or at their facilities

Requirements:

-High school diploma in electronics or related field.

-Experience, even minimal, in electronic systems assembly and repair;

-knowledgeof written and spoken English (minimum level B1)

-willingness to travel an average of 25%–30% of the days in the year

the position includes an annual gross salary of 26-30k €

Customer Support Engineer - €26.000 - €30.000 A Year

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