Digital Banking Customer Support
Pubblicato il 26-10-2026 - CB Talents in San Marcellino
Customer Support Specialist | UK Digital Bank | Lisbon, Portugal Signing bonus €1,000 Free apartment Paid training Got banking or finance experience? Bring it to Lisbon, with a €1,000 signing bonus and housing sorted. Why you'll love this role €1,000 signing bonus + €500 loyalty premio €1,000 paid on contract signature, plus €500 after 6 months with us. €1,059.34 gross per month Free furnished apartment, utilities included Paid training Training allowance: €18.56 gross/day (€92.80 gross/week) Health insurance from day one A real Portuguese contract 12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays.
What you'll do
- Support customers of a UK digital bank by phone, chat, and email
- Resolve account and service enquiries clearly and handle complaints with empathy
- Share customer feedback to improve products and service, and work closely with your team What we're looking for
- At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered)
- Fluent English and strong communication skills
- Willingness to relocate to Lisbon and work rotating shifts