Service Project Manager
Pubblicato il 26-10-2026 - Thales in Italia
ppLocation: Gorgonzola, Italy /ppThales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. /ppGorgonzola hosts Navigations Air Systems (NAS) domain. The activity of NAS domain: avionics, navigation and radar systems for civil air traffic and technologies supporting the activities of civilian and military pilots, ATC controllers and technicians of several airlines, air traffic control agencies and Air Force around the world. Italy is the Group's Competence center for the design, production and delivery of Navigation Aids products and Competence Centre for the delivery of non-Radar Surveillance Products. /ph3Service Project Manager /h3h3Main tasks /h3ulliProject management of NAS for Services contracts execution. /li /ulh3Detailed tasks description and responsibilities /h3pThe Service Project manager reports to the Head of Operative Service. He is accountable for customer projects in the domain of Airspace Mobility Solutions (NAVAIDS and Non-Radar Surveillance) with sales, costs, cash and project quality responsibility, ensuring customer satisfaction is achieved.
/ppEnsures customer satisfaction and maintain Thales processes. /ppMonitors project performances through relevant indicators (financial and schedule efficiency) /ppPerforms Risk Analysis related to his/her area of responsibility. /ppHas full international exposure, managing international customers in multi-supplier environments /ph3Tasks and responsibilities are among others /h3ulliEnsuring all necessary planning, execution and acceptance throughout the execution of the contract. /liliRepresenting Thales interests within the assigned area of responsibility /liliAnalysis of the contract content and implementation in delivery and service packages /liliMonitoring and update project sales, sales forecast costs and time schedules /liliManaging customer requests and contract changes to closure /liliManaging external suppliers /liliCreating and maintaining project documentation using Thales internal process instructions and tools /liliExecute lessons learned from the project delivery and corresponding feedback to the departments /liliParticipating in offers, create schedules,
costs and risk assessments /liliDriving Change Order Management and "upselling" in running projects in close cooperation with the Legal Contracts and Sales community /li /ulh3Education /h3ulliEngineering degree or equivalent certification /liliCertification PMI/PMP project manager (or comparable). /li /ulh3Experience /h3ulliMinimum of 5 years of professional experience in project management with focus in an international business. /liliGood knowledge of business administration, contract management and supplier management. /liliAbility to stay cool under pressure. /liliGood knowledge of relevant national/international regulations and standards for air traffic control is desirable. /li /ulh3Skills /h3ulliFluent in English, spoken and written. /liliGerman and/or French is a plus. /liliKnowledge of Italian, spoken and written, is a must. /liliMicrosoft Office expert. /liliExcellent written presentation and reporting writing skills. /liliIndependence and creativity in solving problems. /liliProject team leadership skills, lateral leadership. /liliAbility to influence stakeholders. /liliCustomer oriented. /liliNegotiation experience and strength in dealing with international customers. /liliWillingness to travel worldwide. /li /ulpAt Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. /p /p #J-18808-Ljbffr