Credit Controller, EMEA
Pubblicato il 26-10-2026 - AFM - Association Française du Marketing in Italia
About ourrole:
As a Credit Collector, you’ll play a key role in supporting our financial performance and sustainable growth, with a particular focus on serving our business and customers in Italy.
Beyond managing outstanding receivables and maintaining healthy account balances, you’ll act as a proactive, value-adding business partner. By prioritising high-impact activities, building trusted stakeholder relationships, driving results with a solution-oriented approach, and identifying opportunities for continuous improvement, you’ll help strengthen our credit and collections function and contribute to the wider success of the organisation.
What you will do:
- Proactively Manage and Collect Outstanding Receivables;Ensure timely follow-up on overdue accounts, maintain accurate records of collection activities, and work closely with customers to resolve payment issues while maintaining positive relationships.
- Prioritise High-Impact Activities;Focus daily efforts on accounts and actions that drive the most value - such as high-risk or high-value receivables - ensuring efficient use of time and resources
- Collaborate as a Business Partner;Act as a liaison between finance and commercial teams, providing insights into customer payment behaviour and supporting decision-making with data-driven recommendations.
- Contribute to Process Improvement;Identify recurring issues, inefficiencies, or bottlenecks in the collections process and propose or support initiatives to streamline operations and enhance performance.
- Ensure Compliance and Reporting Accuracy;Adhere to internal controls, company policies,
and regulatory requirements while maintaining up-to-date and accurate documentation for audits and performance reporting.
What you will need:
- Bachelor/ Master educational level preferably in the Accounting and finance field
- 3+ years’ experience in a Credit and Collection environment.
- Experienced working within a changing environment with a continued focus on process improvement.
- Experience in running projects and/ or process improvements
- Ability to prioritize your own workload and getting things done.
- Relevant system knowledge (preferably SAP/S4Hana) and proficiency in Excel.
- Detail oriented, and able to manage shifting priorities.
At Kao, we believe the diversity of our teams strengthens our global mission. Here wetrust andrespect each other, collaborating in a friendly and inclusive work environment to achievegreatresults.
Whatyou can expect from us:
- An entrepreneurialenvironmentwhere passionate and innovative teams come together.
- Respect, teamwork and collaboration are at the heart of how we work.
- A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, our Charity Committee, and DE&I; communities
- A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension schemes, insurance options, and more
- Learning and development opportunities
Your voice matters here, we value entrepreneurial thinking and innovation from our teams.
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