Head of Technical Partner Management
Pubblicato il 26-10-2026 - Trend Micro in Palermo
Overview
In this role you lead TrendAI’s South-Eastern Europe Technical Partner Management, building and scaling a high-performing team that drives partner success and measurable revenue through proactive technical engagement. You set the regional vision, govern the operating model, and collaborate with cross-functional leaders to align with Europe-wide strategy. You’ll influence partner programs, executive engagements, and regional governance to deliver impact for partners and TrendAI. This is a strategic, hands-on leadership role at the intersection of technology and channel growth.
Retribuzione / Benefits
- Competitive package
- professional development budget
- collaborative, cross-border team environment
Responsabilità
- Own the South-Eastern partner engagement operating model end-to-end, ensuring technical ownership and outcomes from onboarding to renewal
- Lead and coach the regional team to deliver performance through development plans and feedback
- Identify and close performance gaps via targeted enablement and coaching
- Balance regional coverage with cross-regional initiatives for maximum impact
- Ensure each partner has a dedicated TPM with clear accountability and cadence
- Track partner engagement quality and act on satisfaction metrics and feedback
- Lead or co-lead executive engagements with high-value partners
- Champion renewal readiness and partner technical satisfaction as key outcomes
- Collaborate with North-Western TPM leadership to align Europe-wide strategies
- Coordinate with Channel, Services, Solutions, and Product leadership to align with broader revenue targets
- Represent the South-Eastern region in governance and planning forums
- Recruit, onboard, and integrate new TPMs as the team scales
- Design region-specific training and development plans with specialist teams
- Develop specialist capabilities aligned to partner portfolio needs
- Establish peer-learning and knowledge-sharing across the business unit
Requisiti fondamentali
- 5+ years in technical partner management, channel engineering, solution architecture, or equivalent leadership
- Direct people management experience with mentoring and performance management
- Working knowledge of cybersecurity solutions (Endpoint, Cloud, Network, SIEM, threat intelligence)
- Experience managing distributed, multi-region teams
- Strong cross-functional influence and stakeholder management skills
- Fluent in English
- Cross-functional influence
- Stakeholder management
- Strategic thinking
- Cybersecurity solutions knowledge (Endpoint, Cloud, Network, SIEM, threat intel)
- Understanding of partner business models and service catalogues
- Knowledge of partner ecosystems (e.g., Microsoft)