Senior Software Support Engineer– 24/7 Incident

26 ott - Napoli
E-Dea Transport Technology

E-Dea is seeking a Software Application Support Specialist to provide second-level support for an international customer portfolio. The role covers incident triage, diagnosis, workarounds and coordination across product development, QA and DevOps teams.

The position offers remote or hybrid working options, 24x7 on-call coverage for critical incidents, and a chance to contribute to continuous improvement of troubleshooting guides and knowledge bases.

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