Assistant General Managers

26 ott - Italia
EMPORIA

ASSISTANT GENERAL MANAGER The Assistant General Manager supports the General Manager in leading the overall operations, sales performance, and member experience of the club. This role is responsible for driving membership growth through direct sales execution, coaching team members, maintaining operational excellence, and ensuring company standards are consistently upheld. The Assistant General Manager leads by example, developing a high-performing culture while delivering an exceptional experience for every member. This

job description
is based on the responsibilities outlined in the Assistant General Manager Incentive Agreement. Sales Leadership & Revenue Growth Lead daily membership sales efforts through prospecting, tours, referrals, and community outreach. Execute daily sales activities, including outbound lead calls, follow-up, appointment setting, and membership sales. Generate point-of-sale referrals and promote Success Sessions. Support personal training revenue growth through quality member onboarding. Monitor daily, weekly, and monthly sales performance and implement action plans to achieve club goals. Team Leadership & Development Assist with recruiting, interviewing, onboarding, and training new team members. Coach Sales Associates and Member Experience Experts on sales performance and member service. Foster a positive, high-performance culture built on accountability, teamwork, and continuous improvement. Support employee development through regular coaching and feedback. Operations & Member Experience Assist with inventory management, club maintenance, and operational checklists. Deliver outstanding customer service while proactively resolving member concerns. Ensure compliance with all company policies, procedures, and operational standards.



Support opening and closing procedures and maintain a safe environment for members and staff. Support labor scheduling and payroll management to maximize productivity. Analyze club reports and performance metrics to identify opportunities for improvement. Drive membership retention through exceptional service and proactive member engagement. Assist the General Manager in achieving club profitability and financial goals. Participate in daily huddles, weekly meetings, and monthly performance reviews. Partner with the General Manager to execute strategic initiatives and improve club performance. Minimum of 2 years of leadership experience in fitness, retail, hospitality, or another sales-driven environment. Proven ability to achieve sales goals and lead high-performing teams. Strong leadership, communication, and coaching skills. Flexible schedule, including mornings, evenings, weekends, and holidays. Previous experience in fitness club management. Experience with membership sales, recurring revenue, and KPI management. Membership Sales Production Net Membership Growth Point-of-Sale Referrals Success Session Booking Rate Personal Training Revenue Payroll & Labor Management Team Development & Employee Retention Schedule This is a full-time leadership position requiring flexibility to meet business needs, including mornings, evenings, weekends, and holidays. At Workout Anytime, we believe great leaders build great teams. As an Assistant General Manager, you'll play a critical role in developing employees, driving club performance, and delivering an exceptional member experience. You'll receive ongoing leadership development, performance-based earning opportunities, and a clear path for career advancement within one of the fastest-growing fitness brands. #

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