Italy Sales Administration Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8o0gba

## Italy Sales Administration ManagerApply: Italy

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- Milan: Tempo pieno: Posted Today: JR868Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects.

Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.Within the Commercial Department based in Italy and reporting to the Italy Head of Sales, the Sales Administration Manager will be responsible for managing orders for the global activity in our subsidiary in Italy, from order entry through to delivery, supporting the Retail and Wholesale channels and insuring information flows between local teams and HQ.

The key responsibilities of the Sales Administration Manager are, in close collaboration with the Sales Administration Corporate Department :

End-to-end management of export orders, from order entry to delivery and invoicing

Coordination with clients, and transport providers to ensure smooth order fulfilment

Monitoring stock levels, product allocations, and batch freshness

Oversight of regulatory compliance and sanitary registrations for perfumes and cosmetics

Management of payment follow-up, debt collection, and coordination with the accounting department on receivables and reconciliations :

Sales administration and coordination

Oversee and manage day-to-day operations to accelerate sell-out

Support the sell-in process and listings for new product launches

Develop and maintain a communication calendar (including product launches) across distribution channels

Enter orders and ensure accuracy





Manage batch freshness

Send order confirmations to clients

Manage order preparation requests

Support key account management (masterdata maintenance, updated price lists)

Coordinate with warehouses, clients, and transport providers to ensure smooth fulfilment and deliveries

Manage claims and disputes in coordination with internal local teams and HQ

Handle invoicing

Provide regular reporting to the sales department and clients

Provide regular sales performance reportings and forecasts to management and relevant stakeholders

Stock and allocation management

Monitor stock levels and allocated products

Support commercial planning, forecasts, and business reporting using available systems

Regulatory and compliance follow-up

Monitor regulatory compliance and sanitary registrations for perfumes and cosmetics within the region.

Coordinate requirements with Marketing and suppliers; anticipate registrations for new products.

Ensure process rigor, traceability, and alignment with internal controls and brand standards.

Payment follow-up

Manage debt collection

Send payment reminders before due dates

Follow up on overdue payments

- Reconcile accounts with the accounting department

Responsibilities are not exhaustive and may evolve depending on projects. xysqume

Candidate Profile

With a background in business and/or administration, you have at least 3 years of experience in Sales Administration within a commercial and international environment, ideally in the luxury industry

Analytical skills and result orientation

Strong team spirit and excellent interpersonal skills

Organized, responsive, autonomous, and adaptable

Experience working with ERP systems and proficiency in Microsoft Office Suite

Language: fluent in Italian and English Diptyque is committed to diversity in all its forms and considers each application carefully.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8o0gba