26 ott - Italia
Altro
Il processo di selezione sarà interamente gestito Abbott. -
- You will be the first point of contact for our customers, supporting them via phone and email. Your goal is to deliver timely and effective solutions while ensuring a positive customer experience in line with our service standards. ### Handle inbound and outbound customer interactions, primarily related to routine inquiries, with the flexibility to adapt beyond standard scripts and procedures when needed
* Respond to customer requests, orders, service needs, and complaints, resolving issues directly or escalating to sales, technical, or service teams as appropriate
* Build and maintain a solid understanding of the company’s products and services
* Identify customer needs and clearly communicate relevant information to internal service and technical departments
* Accurately record customer interactions using internal systems and data entry tools ### Technical Diploma or equivalent qualification (approximately 12 years of education)
* At least 2 years of experience in a customer service or contact center environment
* Confidence in handling customer interactions by phone and email
* Ability to navigate computerized systems and learn new applications quickly
* Strong communication skills, problem-solving mindset, and customer-focused attitude ### Develop your skills in customer service and communication
* Work in an environment that values quality, reliability, and continuous improvement The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. Job family Customer Service ANI International Nutrition Turnazioni Viaggiare
27 ott - Rodengo-saiano
ADHR Group
27 ott - Cesena
Archimede
27 ott - Campo di Ne
E-Work S. P. A.
27 ott - Varese
Manpower Saronno Tommaseo