Microsoft dynamics 365 admin

26 ott - Italia
YO AI Labs

Luogo di lavoro: Milano Salesforce / Hub Spot Administrator
- Revenue Systems (Saa S) Role Type: ContractorLocation: Remote We are seeking experienced Salesforce / Hub Spot Administrators
- Revenue Systems (Saa S) to support a customer project focused on operational excellence across CRM and revenue systems. You'll use your CRM expertise to evaluate real-world Saa S operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues. Analyze policy conflicts and determine appropriate business rules. Review and reconcile data across CRM and connected platforms. Create clear operational prompts and documentation for complex Saa S scenarios. Document recommended system changes and operational decisions.



Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools. Provide insights on CRM optimization, system design, and sustainable governance.

Preferred

Qualifications 4-6 years of hands-on experience with Salesforce, Hub Spot, Microsoft Dynamics 365, or similar CRM platforms. Experience leading CRM implementations, migrations, consolidations, or rollouts. Strong knowledge of fields, objects, flows, validation rules, automation, and permissions. Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms. Working knowledge of SQL, APIs, data models, and cross-system data reconciliation. Experience working in Saa S environments. Excellent written and verbal English communication skills.

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