27 ott - Roma
Arsenale Group
Who We Are: Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue that ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the acquisition, re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country. Among its strategic partnerships, Arsenale collaborates with Orient Express in the development and management of exceptional hospitality experiences, combining timeless heritage, refined service, and contemporary luxury standards. Through this collaboration, the Group contributes to the revival and expansion of the iconic Orient Express brand within Italy’s luxury hospitality landscape. What We Are Looking For: We are looking for a Network & Infrastructure Specialist to join our Group Technology & Innovation Team, contributing to the management and development of the Group’s network and IT infrastructure. The role will be responsible for supporting network operations, coordinating technical activities and infrastructure projects, and ensuring the reliability, performance, and proper documentation of the Group’s IT infrastructure. Key Activities:
• Network configuration, administration, and maintenance, including hands-on experience with switches, VLANs, LAN/WLAN networks, wireless access points, and Wi-Fi connectivity;
• On-site installations, infrastructure setup, and field service activities, including familiarity with IT racks, patch panels, and structured cabling;
• On-site technical support, including the configuration and troubleshooting of network devices and connectivity for POS terminals, cash registers, fiscal printers, and other business-critical equipment;
• Network troubleshooting and fault diagnosis, ensuring timely resolution of connectivity and infrastructure issues;
• Coordination of technical interventions and infrastructure projects, including collaboration with technical partners and IT service providers for installations, troubleshooting, new site openings, and commissioning and acceptance testing;
• Infrastructure documentation and formalization, including network topology, device configurations, connectivity schemes, and technical procedures.
Qualifications:
• Technical diploma, ITS qualification, or Bachelor’s/master’s degree in computer science, Telecommunications, Computer Engineering, or a related field;
• At least 3–5 years of hands-on experience in networking, infrastructure support, and network configuration, preferably within hospitality, hotel, railway, or other complex, multi-site operational environments;
• Solid working knowledge of TCP/IP, IPv4, subnetting, default gateways, DHCP, and DNS;
• Hands-on experience with firewalls, NAT, VPNs, Wi-fi and access points, VLAN, network LAN/WLAN, network monitoring, and configuration backup and restore procedures;
• Practical experience configuring and troubleshooting switches, VLANs, LAN/WLAN networks, access points, and Wi-Fi connectivity;
• Familiarity with IT racks, patch panels, structured cabling, and the installation and configuration of POS terminals, cash registers, fiscal printers, and related peripherals;
• Experience coordinating external technical partners and IT service providers for on-site installations, troubleshooting, new openings, and infrastructure testing;
• Ability to work independently, with a structured and methodical approach to network troubleshooting and problem diagnosis;
• Excellent command of both Italian and English.
What We Offer
• Annual gross salary ranging from €38.000 to €42.000;
• Meal vouchers;
• Supplementary health insurance;
• A culture that values diversity, equity, and inclusion.
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