Front Office Agent
Pubblicato il 27-10-2026 - Leonardo Hotels in Milano
Front Office
Professionals
Leonardo Milan City Center
About us
BE YOURSELF - with us, your personality counts In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.
Our 4-star hotel Leonardo Milan City Center is located right in the buzzing heart of Milan, between Corso Sempione and Porta Garibaldi. In addition to 131 rooms, the hotel has a restaurant area, a cocktail bar, a spacious outdoor terrace as well as a fitness suite and four dedicated conference rooms.
Join our team and start your career journey with us as Front Office Agent
What we offer
- Support in reconciling work and family life
- Europe-wide employee app "LEAPP"
- Up to 50% discount on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at our Leonardo Academy
- Team events
Your Main Duties
- You make sure the guests feel at home, by providing the best personal service
- Handling the check-in and check-out operations
- Handling administrative tasks
- Providing guests with information they may need about the hotel and town of Milan
- Answering phone calls
Your Profile
- BE YOURSELF- Be authentic and yourself
- Bachelor's degree in Hotel Management or Tourism studies
- Hospitality is in your veins
- At least 1-year experience as front office agent or reception
- Sense of responsibility, ability to work in team, resistant to stress
- Flexibility in working early, late and night shifts
- Very good speaking and writing skills in English and Italian, other languages are a plus
Contact
Valeria Rotondo
HR Specialist