Associate Manager, Creative Operations

27 ott - Trentino-Alto Adige
Deel

ppAs Associate Operations Director at Deel, you will oversee day-to-day operations, optimize performance, and lead cross-functional initiatives to scale processes and reduce friction. Your work supports Deel’s global growth, improving service delivery and customer outcomes. You’ll drive automation, risk controls, and market-ready readiness for new services. This role offers a chance to shape operational excellence in a fast-paced, fintech-enabled SaaS environment. /pulliRemote work flexibility with optional WeWork access /liliAdditional perks and benefits based on status and country /liliInclusive workplace environment /liliDisability accommodations on request /liliAnalyze workflows to identify inefficiencies and implement scalable improvements /liliLead automation initiatives to reduce manual work and boost speed and accuracy /liliCollaborate cross-functionally to enhance tools and reduce friction in processes /liliDevelop and enforce controls for compliance, risk, and security /liliImprove fraud prevention, risk management,



and regulatory alignment /liliDefine and monitor key risk indicators to address gaps /liliDrive customer-first process improvements and expand self-service options /liliImprove service performance by reducing turnaround times and improving resolution quality /liliOversee readiness for expansion into new markets or services and coordinate launches /liliAlign processes with go-to-market strategies and ensure smooth onboarding and adoption /liliProvide frameworks and resources to enable strong customer outcomes and post-launch optimization /liliPartner with stakeholders to execute strategic initiatives and track outcomes /liliEstablish clear goals, metrics, and reporting; act as a strategic partner to leadership /lili12+ years of operations experience with cross-functional teams in fast-paced environments (Tech/FinTech startup experience a plus) /liliProven track record in leading and scaling large cross-functional teams /liliKPI-driven with a results orientation /liliExperience in building successful products /liliBackground in FinTech, management consulting, investment banking, or fast-paced startups /liliStrong problem-solving and detail-oriented mindset /liliHigh energy and first-principles thinking /liliStrong analytical skills with ability to convert data into actionable insights (SQL a plus) /liliWillingness to collaborate and contribute across teams /lilicross-functional collaboration /liliproactive problem solving /lilidata-driven analysis /liliproduct-building experience /li /ulpAssociate Operations Director bolzano, trentino alto adige, it /p /p #J-18808-Ljbffr

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