Implementation Manager - Quote to Order

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pAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. /ppThis role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. /ppThis Position Reports To /ph3Business Process Manager /h3pWe Are Hiring 3 Implementation Managers To Drive Our Global Quote-to-Order Transformation. You Will Join a Key Initiative To Standardize Commercial Processes And Digital Solutions Across Our Business. Apply For The Region That Matches Your Profile And Career Aspirations /pulliEurope — Flexible location across European countries /liliAmerica — Flexible location across American countries /liliAsia — Flexible location across Asia (excl. China) /li /ulpEach role is autonomous and high-impact, with direct influence on how our commercial operations work in your region. /ph3About The Role /h3pJoin ABB Robotics as an Implementation Manager and drive the implementation and adoption of our global Quote-to-Order process and supporting digital solutions. /ppThe role will work closely with country commercial organizations to understand their current ways of working, introduce the global Quote-to-Order process, identify gaps and local requirements, and support countries through the transition to the target process and tools. The current solution landscape includes CPQ and the commercial Quote-to-Order processes interfacing with SAP S/4HANA, together with other supporting applications. The scope may evolve as the Quote-to-Order process and application landscape develops.



The position is part of the Commercial Excellence – Quote to Order Process organization and reports to the Quote to Order Process Manager. /ppThis is a high-impact, cross-functional role at the heart of our commercial transformation. /ph3What You Will Do /h3ulliLead implementation of the global Quote-to-Order process across your region. /liliFacilitate workshops to map current country processes against the global target, identify gaps, and define how they are resolved. /liliSupport countries through a complete tool landscape transformation — you'll be equally comfortable helping teams understand new processes and navigating new tools. /liliAct as the primary business process advisor and second-level tool support contact for your region's countries — balancing process discipline with pragmatic tool troubleshooting /liliCoordinate deployment of CPQ and related solutions, including the commercial process integration and handover into SAP S/4HANA. /liliAct as the primary Quote-to-Order implementation contact for your region’s countries, building trusted relationships with sales organizations and key stakeholders. /liliBuild strong relationships with country Sales organizations and key stakeholders. Understand existing country commercial processes, requirements and ways of working and support countries through the change management process. /liliDefine and execute country implementation plans covering preparation, testing, training, go-live and stabilization. Coordinate user acceptance testing and implementation readiness with countries and IT/IS teams. /liliChampion continuous improvement post go-live, translating recurring business challenges into structured requirements for process and tool enhancements. /li /ulh3What You Bring /h3ulli3-5 years of proven experience in commercial process implementation, digital transformation or business change roles in a B2B environment.



/liliGood understanding of commercial processes such as quotation, pricing, configuration, sales operations or order handling. /liliExperience working with commercial platforms such as CPQ, CRM, CLM or ERP is an advantage. /liliExperience with commercial processes integrated with SAP S/4HANA or comparable ERP environments is an advantage. /liliStrong stakeholder management and facilitation skills. You are equally confident with business and technical audiences. /liliExperience working across multiple countries and in matrix organizations; structured, self-driven and ownership-oriented. /liliFluent in English; local or regional language skills are an advantage. Willingness to travel frequently within your region, particularly during implementation phases. /li /ulh3The Ideal Candidate /h3pYou combine commercial understanding, process orientation and change management expertise. You know how to sit with a country team, understand how they work today, and guide them confidently toward a standardized global process, without losing sight of legitimate local needs. You do not need to be a Process Owner, CPQ specialist or ERP expert, but you must have enough breadth across commercial, process and systems topics to lead implementation to successful adoption. /ph3Compensation Package /h3h3For candidates applying from Italy /h3pAs part of our commitment to transparency, we want to share the compensation details for this position: /ppApplicable CBA: Metalmeccanico /ppMinimum annual salary: €53.000 /ppVariable Pay: AIP target % + Eligible for Company Productivity Premio /ppCountry-specific benefits will be discussed with shortlisted candidates based on location. /ppThe offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards. /ph3Benefits As Per Policy /h3ulliFlexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families /liliWelfare plan with a wide range of personalized services /liliCanteen or meal vouchers provided /li /ulpWe value people from different backgrounds. Could this be your story? /ppJR /p #J-18808-Ljbffr

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