Business Development

27 ott - Roma
InPost Italy

pInPost is a leading player in the business to consumer parcel delivery market. In Poland, they are successfully redesigning the last mile for e-commerce as the market leader. InPost covers the Italian market with a network of 5000 PUDOs (Pick Up and Drop Off points) and 5000 fully automated parcel lockers (that are accessible 24/7) enabling customers to collect, send and return parcels at their earliest convenience. The aim is to continue scaling InPost in the Italian market in a similarly rapid trajectory to that of Integer’s Polish home market. We’re passionate about our mission and products and our People are the reason we succeed. We’re looking for people with drive and curiosity, who will join us in re-writing the norm! /ph3Job Overview: /h3pThe Customer BDE is a role combining customer success and business development. The mission is to build long-lasting, trust-based relationships with existing clients while identifying and unlocking growth opportunities. By acting as a strategic advisor and commercial partner, the Business Development Expert ensures customer satisfaction, retention, and expansion across products and services. The role can be based in either bRome /bor bMilan /b, depending on the candidate's location, with a hybrid work arrangement requiring 2 days per week in the office. /ph3Responsibilities and Duties:



/h3h3Business Development Expansion /h3ulliIdentify upsell and cross-sell opportunities through consultative engagement /liliCo-develop growth plans tailored to client needs and market trends /liliCollaborate with sales and product teams to propose innovative solutions /liliClient Relationship Management /liliServe as the main point of contact for a specifi portfolio of clients /liliUnderstand client goals, pain points, and operational context /liliEnsure consistent delivery quality and proactive issue resolution /li /ulh3Customer Advocacy Retention /h3ulliMonitor customer satisfaction, usage data, and service adoption /liliLead periodic business reviews to demonstrate value and performance /liliAct as the internal voice of the customer to influence roadmap and priorities /li /ulh3Revenue Accountability /h3ulliContribute to revenue targets through renewals and expansion deals /liliMaintain accurate forecasts and activity tracking in CRM /liliSupport commercial negotiations and contract renewals /li /ulh3Key Skills: /h3ulliAt least 1-2 years of experience in sales, preferably within the Logistics, Technology, or related industries. /liliGood command of English, with a minimum proficiency level of B1. /liliExcellent interpersonal and sales skills, with the ability to effectively interact and collaborate with multiple stakeholders across different levels of the organization.



/li /ulh3Why Joining Us /h3ulliYou’ll be part of a positive, dynamic, and international team /liliYou’ll grow fast – learning about trade marketing, B2B strategy, and customer engagement /liliYou’ll help shape the way people receive parcels across Europe /liliWork-life balance (Hybrid working, 2 days at the office). /li /ulh3Our Core Values /h3ullibChampion the Customer: /bEvery decision and action begins with the customer in mind. We strive not just to meet expectations, but to exceed them. /lilibDare to Disrupt: /bWe embrace entrepreneurship, ambition, and a builder mindset. Innovation is about trying, failing, learning, improving, and succeeding together. /lilibMake it Happen: /bWe thrive in a changing environment. We move fast, but not blindly. We reflect, learn, and adapt constantly. Speed matters – but smart, coordinated speed wins /lilibOwn it: /bThis is your company – act like it. We take initiative and full responsibility for our actions. We proactively act when we see something that is not right. /lilibWin Together: /bWe are united by a shared winning mentality and a passion for our mission. /liliWe believe in the power of collaboration, respect and trust to achieve extraordinary results. /li /ulpIl presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03 /ppInvitiamo a prendere visione della nostra liberatoria privacy sul nostro sito alla sezionePrivacy Policy - Colloqui e selezione /p #J-18808-Ljbffr

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