Land Experience Sales - On Board Position

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8oeigy

Are you ready to turn every destination into an unforgettable experience for our guests?Possiede le competenze per ricoprire questo ruolo? Legga i dettagli completi qui sotto e invii la sua candidatura oggi stesso.Drive success, Live your ambition.WHAT YOU WILL DOAs a Land Experience Sales, you will help guests make the most of every destination. Through your sales mindset, relationship‑building skills and passion for travel, you will inspire unforgettable experiences while contributing to Costa's commercial success.Guest Experience & Relationship BuildingBecome the trusted point of reference for guests, helping them choose the experiences that suit them best.Build meaningful relationships and create memorable moments throughout the guest journey.Proactively resolve issues and ensure a smooth, enjoyable experience ashore.Sales & Business ImpactPromote shore excursions and packages, turning guest needs into sales opportunities.Use a consultative approach to maximize conversion, upselling and revenue growth.Contribute to achieving department targets and commercial objectives.Excursion Operations & QualitySupport excursion operations to ensure seamless organization and service delivery.Monitor excursion quality and guest satisfaction, joining tours when needed.Contribute to continuous improvements that enhance both guest experience and business performance.Reporting & CoordinationSupport back‑office activities, special requests and operational follow‑up.Track sales performance and contribute to reporting and decision‑making processes.Collaborate with onboard teams to deliver exceptional results.WHO YOU ARERequired:Secondary school education in tourism, languages or related fieldsSome experience in direct salesSales mindset with confidence in promoting products or servicesFluent English and at least two additional languages (Italian, French, German,



Spanish) at high proficiencyCustomer‑focused and relationship‑driven, with a natural ability to build trust and create memorable experiencesResults‑oriented and resilient, motivated to achieve ambitious goalsAuthentic communicator and storyteller, able to inspire and engage with energy and empathyCurious, positive and collaborative, comfortable working across departments with a proactive attitudeNice to have:Previous experience on board or in international, multicultural environmentsExperience in tour offices or with tour operatorsWHAT WE OFFERYour contractFixed‑term, full‑time, onboardMeals and accommodation included throughout your contractVariable premio in addiction to salaryYour life onboard:International experience combining travel, personal development, and independenceTravel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfersMeals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner)Discounts on onboard restaurants and bars (with possible daily credit)Accommodation & services: assigned cabin (single or double) with bathroomCabin cleaning + free laundry service (crew laundrette and uniforms)Package delivery serviceConnectivity & tools: Free internet (250 MB/month) + free WhatsApp textDiscounts on shops, products, hairdresser, and SPAWellbeing & health: Free medical assistance onboard and ashoreWelfare and wellbeing programs (sports,



events, monthly activities)Leisure time: Access to gym, lounge, bar, pool, and solarium for crewCrew excursions + discounts on guest toursFamily & friends: Opportunity to host family/friends (min. 30 days/year after 4 months)Discover what life onboard looks like: ]Your growthStructured onboarding + welcome kitMentorship program with a dedicated mentorClear career path within your departmentLearning Officer for skills development and continuous improvementDevelopment model to identify and promote talented individualsLearn about our culture and values: COSTAOur community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences. We are here to bring happiness and provide unforgettable memories and experiences to our guests.Costa belongs to the Carnival Corporation, the largest cruise company in the world. We are the only Italian cruise company flying the Italian flag, sailing the world’s seas for more than 75 years, offering our guests a unique experience on board and on land.We are united by a shared passion: to drive success and live their ambition. Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do.Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. xysqume Every individual is valued and respected for who they are.Bring your ambitions to life. Join us and discover our ocean of possibilitiesContract type: Fixed-term, full‑time, onboard – CBA signed on 2 for shipboard personnel employed by CSCS#J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8oeigy