Training Manager

27 ott - Milano
Prada

Marchesi1824 marks the Prada Group's entry into the world of Food & Beverage, enriching the Milanese tradition with the renownedMarchesipatisseries. These icons of history and culture are joined by Bar Luce and Ristorante Torre, exclusive spaces that blend art and gastronomy within the Fondazione Prada.

In our world, history and tradition intertwine with creativity and innovation, thanks to the talent and passion of our team, who contribute to creating a service of excellence and products of the highest quality. These essential elements ensure every experience is unique and unforgettable for our customers

JOB PURPOSE

The Training Manager is responsible for defining and implementing the Training & Customer Experience strategy for Marchesi 1824,



across Italy and international markets.

The role combines strategic vision with operational execution, with the objective of developing excellence across Client Service, Product Knowledge and People, while shaping a distinctive and consistent Customer Journey that reflects Prada Group values and is tailored to the specificities of the luxury F&B; environment.

The Training Manager acts as a key partner to Retail and Store Management, supporting the development of teams, service culture and product expertise, and ensuring the effective

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